Locally Owned & Family Operated

We Service The Following Areas And Beyond!


We took the extra step to help his clients by adding Trouble Shooting Questions. Please read below to see if your unit is having any of these problems. At any time, you may call us for further help!

Ice on lines or water around the furnace?
If the blower on the furnace is running, check to see if you see any frost or ice around the units. You might also notice water around the furnace. Is there ice on the copper lines going outside? If yes, then shut the outside unit off for a couple of hours but let the blower on the furnace run. This will allow the ice to melt.

After two hours, you can continue your air conditioner troubleshooting. Turn the ac back on and let it run for about five minutes. Now feel the larger copper line at the outdoor unit. This should be cold and have condensation on it. If it is not cold or if frost is forming on the line, it is probably a Freon problem. You will need to call us to schedule a service appointment.
Is there air coming out of the floor or ceiling registers?
If there is not, then, check to see if the fan on the outside unit is running. If the fan on the outside unit is not running either, check to make sure that the breakers for the furnace/air handler and the air conditioner are on. If the breaker is not tripped, then the problem may be your thermostat, the furnace/air handler control board, or the wires between the furnace/air handler and the thermostat.

If your unit has a condensate pump, check to make sure the reservoir is not full. If the reservoir is full, a limit switch will normally stop the air conditioner from running. You will need to call us to repair or replace the pump and get your system back running for you.
Is the fan on the outside unit blowing out hot air?
If the blower isn't running but the fan outside is, the problem could be the blower motor, it's run capacitor, or the furnace/air handler control board.

If the fan motor is not running, then shut the power off to the unit. Then check all wire connections for signs of damage such as burning and repair as necessary. You should also check the wire connections in the compressor terminal box and repair if necessary. PLEASE NOTE: Dealing with electric is very dangerous if you do not know what you are doing. If this problem does arise please call us to schedule an appointment.
Unit shuts on and off repeatedly
This is another problem that can happen with a dirty or blocked condenser unit, as well as a dirty evaporator. Most of the time, giving the entire unit a good cleaning and removing any obstructions will eliminate the problem.

Not allowing the unit to breathe will cause it to overheat. When the unit shuts off and on repeatedly and is not getting enough air flow this can cause severe damage to the electrical components and ruin your unit. Check around your unit inside and out. If you are not able to figure out the problem, please call our service number listed above to schedule a technician to come out to get your unit working correctly.
Is the unit providing some cooling but not enough?
If the condenser fan and the compressor both run but the cooling effect is not adequate, you should check the temperature drop of the system. PLEASE NOTE: The unit should be operating for 10-15 minutes prior to taking temperature measurements. To measure the temperature, drop, measure the air temperature leaving the air handler and subtract it from the temperature of the air entering the air handler.

The result should be about 15 degrees for a high efficiency unit and about 18 to 20 degrees for an older unit (SEER less than 10). If the temperature drop is significantly lower than that, the problem may be the refrigerant charge and one of our technicians should come out and service your unit.
Clogged Condensation Line
The inside component of an AC system sits inside of a drip pan, which is designed to collect water if the unit’s condensation drain line becomes clogged. This problem can occur when insects build their nest inside the drain line. If water is visible in the pan, you can blow compressed air inside the pipe to remove the obstruction.

Prepare a solution that consists of a 50-50 ratio of bleach and water, and pour it into the drainpipe to eliminate mold and mildew. Clearing the clogged drain line may require our technicians for assistance please call our service number to schedule an appointment.